Writing
Writing things for co-workers or customers.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Coordination
Changing what is done based on other people's actions.
Speaking
Talking to others.
Instructing
Teaching people how to do something.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Operations Analysis
Figuring out what a product or service needs to be able to do.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Learning
Figuring out how to use new ideas or things.
Quality Control Analysis
Testing how well a product or service works.
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